Choosing a commercial cleaner isn’t just about price. These questions will help you find a company you can rely on.
1. What exactly is included?
Ask for a written list of tasks for each visit. It avoids misunderstandings later.
2. When will you clean?
Early morning, evening or weekends? Make sure the schedule suits your business.
3. Are you insured?
Any cleaner working on your premises should carry public liability insurance. We carry £5 million.
4. Will it be consistent?
Ask how they make sure the same standard is delivered on every visit.
5. What happens if something’s missed?
A good company will put it right quickly. Ours comes back within 48 hours to re-clean at no extra cost.
6. How is pricing structured?
Look for a clear, agreed price and simple invoicing. We invoice monthly.
7. Is there a contract term?
Understand whether it’s a one-off, a rolling arrangement or a fixed-term contract.
8. Can you do one-off deep cleans too?
It’s useful to have one company for regular cleaning and the occasional deep clean.