You don’t need to clean before the cleaners arrive — that’s what you’re paying for. But a little preparation helps us spend our time where it matters most.
1. Clear surfaces where you can
We can clean around your belongings, but clearer surfaces mean more thorough results. Putting away the bits and pieces on worktops, bedside tables and bathroom shelves makes a real difference.
2. Tell us about priorities
Is it the oven, the limescale in the shower, or one room that’s got out of hand? Let us know when you book so we can allow the time.
3. Mention any clutter
There’s no need to deep tidy, but if there’s a lot of clutter, say so when you book so we can plan properly.
4. Sort out access
You don’t need to be home. Plenty of our customers give us access and come back to a finished home. We’re fully insured and DBS checked.
5. Pets
If you have pets, it helps if they’re in a separate room or out of the house while we work.
6. You don’t need to buy anything
We bring all products and equipment with us.